Hangzhou Tengtu Radiant Glass Co. Ltd has a professional manufacturer of all kinds of glass smoking products. Established in 2008, till now, we have had 12 years experience. All of our products are handmade blown with borosilicate glass and 100% quartz glass. We mainly make glass pipes, glass bongs, glass bowls, quartz banger, silicone pipes, grinder, vape ,glass smoking accessories we have an excellent Foreign trade team, team purposes: High-Quality Products, Competitive Price, Credit Paramount
Return policy details
Buyers can return item(s) for a refund within 7 days from the day the item(s) were received, and the buyer is to afford the return shipping cost. The item(s) must be returned in the same exact condition as once it was delivered.
Buyers may return the item(s) for a refund if they are not as described or with quality issues within 7 days from the day the item(s) were received.The buyer is required to afford the return shipping cost, based on the condition of the item(s) received.
Before place the order
-The measurement error is inevitable as our products are handmade,
If you need the product with precise measurements,please contact us first.
-The color of our images is adjusted by the professional monitor which is same as the real product. However, the chromatic aberration existed due to different display devices.If you have a strict requirement for color, please contact us first to confirm the color.
-All items packed with extreme caution,using a proprietary packing method to ensure the item arrives in perfect condition.In the rare event you receive a damaged item, our support staff will arrange for a replacement to be reshipped at no cost.
-We pack all items with extreme caution,using a proprietary packing method to ensure your item arrives in perfect condition.
-Products will be shipped out within 24 hours normally(except holidays and weekends) if the product is out of stock,it needs extra time to be prepared.
Time in transit
-China Post ePacket is our default shipping method,the estimated delivery time shows below:
|% of Transit time<30 days||98.59%||99.88%||99.30%||17.35%||92.24%|
*Data collected from 2020/12-2021/2
*Parcels rejected by the custom or returned did not calculated.
*Delivery days may take longer at the peak season.
*All data only for reference.
-Replacement and refund can be accepted according to different situations.
-If you are unsatisfied with our product or services,please contact us and we surely can provide an acceptable solution.